It is important that your personal data is kept safe and secure manner.
This policy is intended to make it easy to understand what information is collected and kept, why it is collected and how your personal data is being handled.
Your personal information is processed in line with the Information Commissioner’s Office recommendations
It is collected only when relevant and not excessive to our requirements
It will only kept for as long as necessary
It will only be used for the purpose for which it was collected
It is collected once you have given consent to being part of marketing mailing lists
It will be safeguarded using all appropriate methods to maintain the confidentiality of your data.
The Purpose of this Policy
This Policy sets out how personal data is collected, used, retained and safeguarded. It also informs you of your rights to know what data is held about you, how this data is processed and how you can place limitations on the use of your data.
About Harmony Natural Health
Harmony Natural Health (Jim Currie, Claire Tomlins), offer natural therapeutic appointments and training.
When you contact us
If you make an enquiry about a consultation or training your personal information will be used to help us to respond appropriately.
How your personal data is collected
Personal data may be collected in the following ways:
When you make contact by post, telephone, text, email or via the website ‘contact us’ section
If you send messages or request information via through social media
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store any data on secure servers behind a firewall.
How your personal data may be used
Information is used to:
respond to enquiries
provide professional client consultations and training in line with our professional obligations
facilitate events and courses
inform clients and students about classes, news, events and products
If you choose to join the mailing list you may be sent information which we believe is of interest to you. This may include future events, courses and updates or news. You can opt out by contacting us by email.
This information may include:
Contact details e.g. name, address, phone number, email address
Information concerning your health, medical conditions & medication
Date of birth, gender and marital status
Special educational requirements
Contact details of your family or next kin
Information concerning your business and related goals
For telephone purchases and on-line payments:
If payment is made by telephone any credit card details will be processed safely and in keeping with Payment Card Industry Data Security Standard (PCI DSS).
Subscription to the mailing list:
Your name and email address is used. We may use third parties Wix Ascend or MailChimp, they will process your information through their online systems. You can view their own privacy policies here https://www.wix.com/about/privacy or here https://mailchimp.com/legal/privacy
Workshops and training
If you register interest in or attend any training events as a student (or volunteer) your information will be used to help facilitate your attendance at the event.
You may be asked specifically if it you wish to share contact details with other students or volunteers to enhance your learning experience or to help you arrange practice opportunities.
Transfer of personal data outside the UK
Ordinarily we do not transfer personal data outside the UK.
One exception is, if you are a student and wish to receive an International Kinesiology College Certificate, the International Kinesiology College (IKC) will require your name, address, email and telephone number in order to process this request. The IKC is based in Australia and details can be found here: https://www.ikc.global
Information which may be of interest to you / Links
You may find links to other web pages on the web site. The terms of this policy only apply to harmonynaturalhealth.co.ukhealth.co.uk, they do not apply to any external websites you may visit though a link on our web pages.
Your rights can be found at the Information Commissioner’s Office website at https://ico.org.uk/
You also have the right:
to be informed
to rectification/update and change your details
to restrict processing
to data portability
not to be subject to automated decision-making including profiling
to unsubscribe from mailing lists at any time
Any request should be made in writing via email to Jim Currie - firstname.lastname@example.org please allow 28 days for a response.
How long do we keep your personal information?
Personal information will be kept only as long as is necessary to facilitate our interaction. In some circumstances, it is a requirement to keep the information for a set period of time, e.g. Client records – 7 years or, in the case of young clients, for 7 years after their 18th birthday.
How do we store your personal information?
All client case histories are stored as a paper copy only in a locked filing cabinet. The details are used solely for the purposes of providing safe and effective therapeutic appointments. If you choose to send your consultation sheet via email it is printed and immediately deleted from the computer.
If you are a student and provide contact information or other information related to your learning it is stored on a computer protected by a password. Student information may also be stored as a paper copy locked in a filing cabinet.
Changes to this policy
This policy may change from time to time. Please refer back to this page to keep up to date with changes.
What to do if you have a query regarding this policy
If you require further information about services and further details on how your personal data is collected, please contact call 07791167273 or email email@example.com
Making a complaint to the Information Commissioner’s Office
If you feel there has been any inappropriate actions please make contact as soon as possible via email firstname.lastname@example.org or phone 07791 167273.
If you believe that your data is not being processed in accordance with the law then you have a right to complain to the Information Commissioners Office through their helpline 0303 123 1113.